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From chaos to clarity: unifying enterprise tools
One portal. Seven apps unified. Thousands of hours saved.
My role
Lead UX/UI Designer working with 1 backend developer, 1 frontend developer, and 1 product manager.
Challenge
Seven different applications. Multiple portals. Endless complexity.
A Fortune 500 company needed their teams to access data, connect with colleagues, and get work done. Instead, they were losing days navigating fragmented systems. The cost was adding up in time, money, and frustration.
It was time for a change.
Process
I started with conversations. Stakeholder interviews revealed the symptoms, so I organized an in-person design workshop to uncover the real problems. Then I talked to 20 people across the organization: data specialists, team members, and department leads, listening to how they actually work.
The insights shaped everything that followed. I developed personas, mapped user flows, and created prototypes that I tested with real people. Each round of feedback brought me closer to the right solution.
Solution
A single, unified portal that brings everything together.
Browse products and data effortlessly. Request what you need with a streamlined flow. Approve in seconds, not days. Dive into analytics across your entire organization. Learn new skills, stay connected with news and events, get support instantly, and access every tool you need. All in one place, with onboarding that makes it simple from day one.
Impact
Data requests went from 10 to 12 days down to 30 minutes. Approvals dropped from 3 to 5 days to just 5 minutes average. Seven apps became one.
I watched it happen in user testing sessions. Stakeholders tracked €130,000 in monthly savings across the organization. Application analytics told the rest of the story: 70% adoption in three months, full adoption in six.
